top of page

Privacy Policy

Effective Date: June 5, 2025
Company Name: Q-Pro Laboratories B.V.
Website: www.q-pro-labs.com

At Q-Pro Laboratories B.V., we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website.

Information We Collect

We may collect the following types of information:

 

Personal Data You Provide

  • Name, email address, phone number (e.g. through contact forms or newsletter sign-ups)

  • Company name and job title (when relevant)

​

Automatically Collected Data

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on the site

  • Referrer URL

 

This data is collected using cookies and analytics tools (e.g. Google Analytics) to improve our website's performance and user experience.

How We Use Your Data

We use your data to:

  • Respond to inquiries and contact requests

  • Provide laboratory service quotes or consultations

  • Improve website functionality and security

  • Send relevant updates (only if you opt in)

 

We do not sell or rent your data to third parties.

Legal Basis for Processing

We process your personal data based on:

  • Your consent (e.g. when you fill out a form)

  • Contractual necessity (e.g. if we’re providing a service)

  • Legal obligations

  • Legitimate interest (e.g. improving our services)

Data Sharing and Third Parties

We may share your data with trusted service providers who support our website or business functions (e.g. hosting providers, analytics services). All such partners are bound by GDPR-compliant agreements.

We may also share your data when required by law or to protect our rights.

Cookies

Our website uses cookies to:

  • Enable essential website functionality

  • Analyze site usage and traffic patterns

  • Improve user experience

 

You can manage your cookie preferences in your browser settings.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under the GDPR, you have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

 

To exercise your rights, contact us at: contact@q-pro-labs.com

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

International Transfers

Your data may be processed outside the European Economic Area (EEA), but we ensure such transfers comply with GDPR requirements using appropriate safeguards (e.g. Standard Contractual Clauses).

Contact

For any questions or requests related to your personal data, please contact:

Q-Pro Laboratories B.V.
Regus Business Park, Meester B.M. Teldersstraat 7
6842 CT Arnhem, The Netherlands
Email: contact@q-pro-labs.com

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page with the effective date.

bottom of page